This can prevent companies from wasting time on unqualified leads and time-consuming customers. Chatbots can solve customer concerns and queries in multiple languages. Their 24/7 access enables customers to use them regardless of time or time zone. Chatbots can automate tasks performed frequently and at specific times. This gives employees time to focus on more… Seguir leyendo In 2016, Microsofts Racist Chatbot Revealed The Dangers Of Online Conversation